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Senior Director – Carilion Transfer and Communications Center (CTaC)

Carilion Clinic

This is a Contract position in Roanoke, VA posted September 20, 2020.

Carilion Clinic is an organization where innovation happens, collaboration is expected, and ideas are valued.

A not-for-profit, mission-driven health system built on progress and partnerships.

Designated a Top Ten Best Organization for Leadership Development , join our courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Oversees the delivery of patient care through subordinate staff and managers.

Establishes operational goals, objectives and budgets for multiple complex departments.

Responsibilities include establishment and implementation of optimal operating policies and procedures required to deliver quality patient care and appropriately manager resources.

Communicates, organizes, prioritizes, leads, facilitates, coaches and problem solves with reporting staff to ensure that goals, objectives, and budgets are met.

Works cooperatively with internal and external stakeholders to plan for new health care services and performance improvement initiatives.

Effectively represents Carilion Clinic within the healthcare community and to the public.

The Senior Director of CTaC must be knowledgeable in command center operations and have the ability to develop strategic goals aligned with service line and/or system strategy.

The ability to develop leaders and conduct leadership development activities is essential.

Expertise in public speaking, robust presentation experience, and public relations are highly desired.

High level communication skills and abilities to various levels of the organization Throughput and flow experience, including capacity management are essential.

High abilities using emotional intelligence and the ability to problem solve in high pressure environments.

Knowledge and use of high reliability organization principles.

Inter-departmental leadership and engagement of team members.

Ability to work cross departmentally.

Teletracking software experience and EMS/Transport communications center management and knowledge strongly preferred.

Translates data into information to support decision making.

For more information on the Carilion Transfer and Communications Center, please click the link: Education: Master’s degree required.

If the area(s) of responsibility employ and have responsibility for supervising RNs: a Master’s degree is required and a nursing degree at the minimum of the BSN level is required for Magnet compliance pending the area is within the Magnet scope.

Experience: 5-7 years experience in management, preferably health care environment, demonstrating increased and/or diversified responsibility for related services.

Licensure: Registered Nurse required.

Other Minimum Qualifications: Advanced leadership, planning and organizational skills to manage multiple and potentially large, complex departments and to direct the successful completion of initiatives and achievement of fiscal goals.

Demonstrated interpersonal and communication abilities to support and promote a respectful, inclusive culture of service excellence.

Proven skills in clinical, operational and human resource management, including staffing, planning, performance management, team work and process improvement.

Statistical analysis and fiscal management skills.

Our community-based care organization encompasses seven hospitals, over 220 primary and specialty physician practices and other complementary services.

Throughout our organization, employees provide collaborative, compassionate care to nearly one million Virginians.

Together, we’re inspiring our communities—and each other—to live better lives.

Recently named one of the Top 100 Best Places to Live, Roanoke is a beautiful city surrounded by the Blue Ridge Mountains conveniently located within a short drive to larger metropolitan areas.

We enjoy a low cost of living that includes world class outdoor recreation, amazing restaurants and incredible arts, music and culture.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference.

Here, in a place where the air is clean, people are kind and life is good .