Scheduling Supervisor (Busch Gardens Williamsburg)

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Scheduling Coordinator

What you get to do:

You will lead the scheduling group in supporting overall park operations by maintaining line schedules and providing clear, and accurate, analytical interpretation and reporting of labor utilization.

You will also:

• Lead the scheduling team to include scheduling/training/directing Scheduling Coordinator(s)
• Work in a team environment and interact with others in a professional manner
• Maintain line schedules for all departments using feedback from department leadership and business needs
• Analyze labor & staffing patterns
• Produce schedules in accordance with company policy
• Identify trends and make recommendations for process improvement
• Provide support to operational management teams
• Provide support and training for departments for labor management applications
• Maintain accuracy of team forecast and operational data
• Serve as primary scheduling editor for individual departments
• Perform other duties as assigned

  What it takes to succeed:

• At least 18 years old
• Park supervisory and scheduling experience preferred
• Experience with line schedule management preferred
• Experience with MS Office applications, Excel specifically is a required
• Some experience with TMM applications preferred
• Ability to work effectively in group situations
• Excellent communication skills
• Ability to effectively re-evaluate and prioritize multiple responsibilities and projects
• Communicate professionally and effectively with ambassadors and guests
• Ability to lift, push, pull and/or carry up to 10 lbs. on an occasional basis position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed)
• Able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/hot temperature extremes
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform all cleaning duties, including use of cleaning chemicals
• Able to be flexible in work locations as placement will depend on business needs and career development opportunities
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.