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Partner Success Delivery Manager

Hewlett Packard Enterprise

This is a Full-time position in Hampton, VA posted November 21, 2021.

At Hewlett Packard Enterprise (HPE), we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

Our legacy inspires us as we forge ahead, focused and dedicated to helping our customers make their mark on the world.

What sets us apart?

Our people.

Our people’s relentless commitment to partner, innovate, and act.

If solving the world’s biggest technology challenges sounds like the right career path for you, read on. 

Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level.

Includes but is not limited to development, implementation and governance of product service or solution portfolio lifecycle management, revenue growth programs through the appropriate routes to market.

Includes but is not limited to achieving revenue, profit and/or TCE goals for that segment/entity.

Responsibilities:

  • Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
  • Represents services on product or solution core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
  • Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.
  • Collaborates with regions/WW regarding service and support planning, implementation and performance.
  • Responsible for revenue and margin contribution of one solution or related set of services.
  • Utilizes understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value.
  • Leads key business initiatives in support of operational or financial improvement .

Education and Experience Required:

  • Typically 5+ years to establish proven track record in directly related business.
  • Typically first level university degree or equivalent work experience; advanced degree is a plus.

Knowledge and Skills:

  • Moderate knowledge of IT and services industry knowledge of the companys organization, policies, services offerings, end to end processes, tools, and routes to market.
  • General technical understanding of products.
  • Problem detection and analysis of root cause.
  • Leads teams to achieve results.
  • Proficiency with desktop applications and familiarity with financial reporting tools.
  • Moderate level of planning, project management and change management skills.
  • Good communication skills.
  • Influence within same team and level.

What we can offer you: 

  • Extensive benefits, a competitive salary and shared values/ purpose, make Hewlett Packard Enterprise one of the world´s most attractive employers.

    At HPE our goal is to provide equal opportunities, flexibility/ work-life balance, and constantly evolving career growth.

  • If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you.

Join us and make your mark!

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer.

We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills.

We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.

Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status