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Knowledge Manager (SharePoint/ServiceNow)

GovCIO

This is a Full-time position in Fairfax, VA posted November 21, 2022.

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?


Responsibilities

 

  • Identifies, develops, implements, and conducts training and instruction of technical-based subject matter related to computer hardware/software, communications, local and wide area networking, Internet, video, imaging, business processes, Government regulations, procurement/acquisition, strategic planning, etc , as required for a particular situation
  • Designs, develops, prepares and refines training curriculum and course materials for various classroom and other instructional environments
  • Possesses skills and knowledge in computer-based and multimedia training environments
  • Conducts training requirements surveys, designs computer-based and multimedia curriculum in response to specific system training requirements during the life cycle
  • Is intimately knowledgeable in the subject matters for which he/she is developing curriculum
  • Supervises Training Specialists in the instruction of individual trainees as well as whole classes of students in a variety of technical-based subject matter
  • Collaborates, when necessary, with outside entities
  • Assists in collecting and organizing information required for preparation of user’s manuals, training materials, installation guides, proposals, and other reports and deliverables
  • May have experience in Information Security
  • Edits functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents or information security related documents
  • Program: CFTC

Program: CFTC

Qualifications

 

Bachelor’s with 8+ years (or commensurate experience)