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Business Process Manager

The Winebow Group

This is a Full-time position in Glen Allen, VA posted May 2, 2021.

The Business Process Manager (BPM) will evaluate and analyze current portfolio business practices and work with the Director of Portfolio Governance to make ongoing recommendations for continual process improvement.

A successful BPM will help portfolio leadership understand and implement new processes to increase company efficiency and profits.

Essential Functions:

·         Investigate current workflows and choke points within the portfolio department by interviewing and shadowing all appropriate participants.

·         Document existing workflows and re-create streamlined workflows to show the gap between the current and ideal end states including training and maintenance of all documentation.

·         Develop recommendations for moving to the ideal end-state process and present proposals to key stakeholders and leaders for buy-in.

·         Project manage the execution of recommendations by working closely with cross-functional stakeholders through an implementation plan.

·         Develop initiatives for continuous business process improvements in coordination with portfolio leadership.

·         Be the liaison between the portfolio department and key stakeholders across the company to identify opportunities for future efficiency projects.

·         Understands multiple project management methodologies and defines the appropriate deliverables through project phases (i.e.

planning, analysis, specification, and validation).

·         Meets agreed upon goals and objectives effectively and in a timely manner.

·         Arrives to work, appointments, meetings, and other work-related functions on time and as scheduled.

Other Functions:

·         Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager

·         Other duties as assigned

Working Conditions:

Normal office environment

Equipment/Machinery Used:

Telephone, copier, computer, fax machine, calculator

Physical Requirements:

Sitting, standing, bending, manual dexterity, reaching, visual acuity, lifting up to 10lbs

Minimum Requirements:

·         Bachelor’s Degree in Business, Finance, Engineering, or IT.  MBA strongly preferred.

·         5+ years of experience in business analysis/process improvement or related technical field.

·         Experienced user of Project Management Software, Process Mapping Software, and MS Office Suite.

·         Demonstrated problem solving skills with experience providing business insights and recommendations from multiple input sources (e.g.

data sets, interview feedback, process flow documents, etc.).

·         Experience presenting complex organizational and process flow content to general audiences.

·         Expertise in efficiency measurement and change management techniques.