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Business Development Manager

Home Instead

This is a Full-time position in Virginia Beach, VA posted January 10, 2022.

Home Instead is seeking a high energy individual, who is results focused and committed to the growth of our organization.

If you have a passion for serving others and enjoy building relationships, then this may be the position for you!

Come join us in our mission of enhancing the lives of seniors and their families.
Develops and executes business development strategies.

Establishes and monitors results-producing relationships with referring physicians, case managers, social workers and other industry related organizations.

Educates team members and referral sources about service capabilities.

Must understand the competitive Home Care environment and act as a key member behind the process of identifying, evaluating, building and implementing new business opportunities that achieve significant revenue and segment profit.

Working under minimal supervision, this position is responsible for growing market share across industry
– this is done through, qualifying opportunities, penetrating new accounts, expanding existing client relationships, or managing strategic partnerships.
Reporting Relationship:
Reports to Owner
Primary Responsibilities:
Demonstrate open and effective communication with clients, family members, franchise members, franchise owners, colleagues, CAREGivers and referral providers/care providers.
Maintain regular attendance at the office to execute job responsibilities.
Adhere to all company policies, procedures, performance objectives, workplace behaviors, and business ethics codes and ensure that they are implemented and communicated to all employees.
Identify areas of opportunity to expand client care revenue and community relationships
Develop and implement sales strategies with Owner and Client Care Manager to increase business
Develop sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals in conjunction with franchise leadership
Conduct research on new and untapped referral sources
Collaborate with departments and resources to meet the needs of prospective and active business clients
Effectively present Home Instead marketing materials and services to referral providers, including 1:1 meetings and presentations in group settings
Plan, arrange and conduct formal group presentations to referral providers
Maintain a pulse on the strategic position of the company within the market
Work independently and collaboratively to meet and exceed monthly, quarterly, and annual sales targets
Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone and Web contacts
Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers
Pursue a program of self-development through the use of selected reading, seminars, and participation in continuing education
Develop and maintain knowledge of Home Instead brand and healthcare industry
Perform On Call Coordination on rotating weekends and holidays.
Secondary Responsibilities:
Conduct introductions, care consultations and quality assurance visits as deemed necessary
Field new client inquires over the phone in a knowledgeable manner and enter information into the operating system
Perform any and all other functions and responsibilities deemed necessary
Education/Experience Requirements:
Results-oriented individual with a track record of substantial professional sales accomplishments
Existing knowledge of and relationships with healthcare facilities, agencies, and community groups
Minimum of two years of experience in sales or marketing capacities, with at least one year in a health care setting or company is preferred
Have existing relationships with home health care referral sources
Proven record of demonstrating the drive and creativity to increase client base
College degree or equivalent work experience
Must possess a valid driver’s license
Must be able to work in the field, and be insurable
Knowledge, Skills and Abilities:
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must express high level of creativity, flexibility, and decisiveness
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
Must demonstrate knowledge of the senior care industry
Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
Must have the ability to establish good working relationships and effectively communicate with the franchise owner, office colleagues, CAREGivers, clients, referral providers and community members
Must have the ability to present a professional appearance and demeanor
Must have the ability to operate office equipment
Must be patient and congenial on the telephone
Must have computer skills and be proficient in Excel and Word
Must have the availability to work evenings or weekends as required
Must have the ability to perform duties in a professional office setting
Must have the ability to perform daytime travel throughout our Northeast Nebraska service area.
Weekday Full Time Schedule
Competitive Wage/Salary Based on Experience
Paid Time Off
Holidays Off
Verizon Discounts
Paid Continuing Education Training
Rewarding and Meaningful Career
Job Type: Full-time
Sales: 5 years (Preferred)
business development: 2 years (Preferred)
Associate (Preferred)
Work authorization:
United States (Preferred)
Work Location:
Multiple locations

Each Home Instead franchise is independently owned and operated.