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Active Directory / Exchange Engineer II with Security Clearance

Proksi Systems

This is a Contract position in Quantico, VA posted November 20, 2020.

Required Certification(s): IAT III certification (CISA, GCIH, GCED, CASP, or CISSP (or Associate)), Professional series Certification within the product groups technology scope (e.g. MCSE (AD or Exchange), MCITP (AD or Exchange)) Shift Schedule: Wed-Fri, every other Sat from 1800-0600 **Selected applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information. ** SUMMARY: In this role, the candidate is the forefront of the Enterprise Directory Management (EDM) team, providing Tier II support in incident and event management. EDM supports over 265,000 user accounts and 140,000 computer accounts across several AD domains on Government operated networks. This team is responsible for the day to day operation and support for all of EDM’s technologies listed below. This effort includes the initial identification and troubleshooting of outages and rapid resolutions to enterprise level outages. This effort also includes providing escalated troubleshooting support from subordinate and regional Marine Corps Units. The successful candidate will have a strong background with either Microsoft Exchange or Active Directory, with experience in both areas. The enterprise network is in support of a 255,000 user environment across multiple Active Directory forests and locations. The candidate will be expected to use their experience with messaging including Mailbox Servers, Hub Transports Servers, Client Access Servers, Outlook Web Access, Blackberry Enterprise Server (BES) Integration and Public Key Infrastructure (PKI) to provide messaging support. DUTIES: The candidate shall: Maintain the overall health of technologies associated with EDM.
Resolve Active Directory tickets escalated from the service desk including the administrative activities and provide an EDM weekly Messaging Status Report.
Develop and maintain supporting documentation to improve success rates in completing service requests and incident resolutions. To include (but not limited to) templates, desktop procedures, knowledge base archives, and turnover logs.
Monitor the health of All EDM systems with MCNOSC-provided event management tools and make corrective actions to incidents that lower the availability of enterprise system services.
Support change management process; submit requests through Change Approval Board; participate in a Change Review Board. Specifically coordinate EDM maintenance to ensure all changes are known and reported to prevent erroneous reports of outages and reduce troubleshooting time for failed maintenance.
Escalate product issues to the appropriate Tier III product group.
Implement monitoring tool thresholds and conduct proactive event remediation.
Provide Microsoft Enterprise Exchange operational configuration management support.
Escalate product issues that cannot be resolved internally to the next echelon of support.
Qualifications Education and Certifications 5 years of experience with Microsoft Exchange and Active Directory
IAT III certification (CISA, GCIH, GCED, CASP, or CISSP (or Associate))
Professional series Certification within the product groups technology scope (e.g. MCSE (AD or Exchange), MCITP (AD or Exchange))
Background Needed and Years of Experience Knowledge of Microsoft Exchange PowerShell commands needed to manage Exchange 2016/O365 features, roles, mailboxes, performance and troubleshooting
Thorough working knowledge of Windows Server 2016
Thorough working knowledge of Active Directory as it relates to messaging technologies.
The underlying infrastructure consists of both physical servers and VMware based servers which requires knowledge in VMware Virtualization and VMware vCloud to perform the specialized EDM Active Directory tasks.
Additional Skills & Qualifications Preferred Technical Skills Knowledge of Microsoft Exchange PowerShell commands needed to manage Exchange 2016/O365 features, roles, mailboxes, performance and troubleshooting
Thorough working knowledge of Windows Server 2019