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AAA Tidewater Virginia: Retail Service Specialist

AAA Tidewater Virginia

This is a Full-time position in Williamsburg, VA posted September 24, 2021.

Retail Service Specialist We are seeking applicants for the position of Retail Service Specialist in the Williamsburg, VA Branch.

This position assists members with auto travel needs and provides counsel on related subjects.

Our retail service specialists provide maps, Triptiks, TourBooks, and other travel related materials, along with promoting and selling AAA products and services.

Primary Job Functions:Assists members with Auto Travel requests; offers club services.Determines member’s information/service needs; explains products and services available to meet those needsProcesses requests for travel routings, hotel reservations, and other auto travel services.Qualifies the needs of members by asking appropriate questions and cross-sells travel related products and services (e.G.

hotel, rental car); complies with established accounting procedures in handling such sales Qualifications:High school diploma, G.E.D.

or equivalent certificate required2 years of college or related work experience preferred.Excellent verbal and written communication skills.Demonstrate customer service skills to engage and provide legendary service.Ability to navigate Windows, Outlook, Word, and Internet/IntranetSuccessful completion of a Background check and drug test Remarkable benefits:Health coverage for medical, dental, vision401(K) saving plan with company match AND PensionTuition assistancePTO for community volunteer programsWellness programEmployee discounts AAA Tidewater Virginia is part of the largest federation of AAA clubs in the nation.

We have 14,000 employees in 21 states helping 17 million members.

With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

” Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer