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Family Service Specialist I/II

Dept of Social Services - Local

This is a Full-time position in Galax, VA posted June 11, 2021.

Job Description Family Service Specialist represents the entry level employees working under close supervision while being trained in program areas such as Adult/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services.

Employees perform routine to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.

Interprets laws, policies and regulations as applied to specific area of responsibility; monitors, coordinates services within specific area of responsibility; interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems; informs clients of related service programs rules/regulations, and right to participate; presents cases to determine appropriate services and writes/implements service plans; provides case management services to monitor compliance; manages program waiting lists; tracks expenditures prepares/submits budget estimates and ensures payment for services; completes necessary federal, state and local planning and reporting requirements; coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; conducts overall monitoring of programs in specific area of responsibility; serves as resource to clients and the community in area of expertise; and provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Minimum Qualifications Minimum of a Bachelors degree in a Human Services field or minimum of a Bachelors degree in any field with a minimum of two years of appropriate and related experience In a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and Implemented by the Virginia Board of Social Services.

Some knowledge of social work principles and practices; human behav:or and motivational theory; and social, economic, and health problems.

Skill in operating a motor vehicle and personal computer with associated software (Microsoft Office Including Word and Excel).

Demonstrated ability to communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the clients emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities, establish and maintain effective relationships; and stay abreast of current trends and developments in the family services field.

Preferred Qualifications Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Previous experience working w/social work principles/practices.

Knowledge of and/or working experience in legal processes, to include preparing legal documents and providing court testimony.

Knowledge of laws, policies & regulations relating to human services program areas & legal procedures as related to program area.

Experience utilizing Jobble