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Customer Care Specialist with A/R, Collections

All Florida Pool & Spa Center

This is a Contract position in Danville, VA posted November 21, 2021.

Job Description About Us All Florida Pool & Spa Center has been in business for 50 years.

We are a Full Service Company Pool & Spa Company providing Pool Service, Repairs, Remodeling, Hot Tubs and a fully stocked Retail Store.

Qualified applicants should present a professional, positive image that reflects well on the organization.

If you want a future with growth, this is the company for you.

Job Summary We are looking for a Customer Care Specialist an intelligent and hardworking individual to provide an upbeat and friendly phone tone to customers, and perform efficient clerical support to department staff and managers.

This person should be able to handle working is a fast-paced environment and be friendly, organized, and intelligent, with multi-line phone and data entry experience.

Must be able to multi-task data entry and answering incoming calls.

This is an excellent career opportunity with a Nation-wide company, with room for growth.

We encourage promotions from within our organization.

Benefits We Offer Medical/Dental/Vision & Life Insurance 401k Paid Sick and Vacation PTO Hourly pay commensurate with experience Job Responsibilities
– Customer Care Specialist Answering phones Enter payments Accounts Receivable Collections Entering customer work orders Perform data entry functions Enter data in Excel Reply to customer emails through Outlook Provide clerical support for senior staff and department manager Operate general office equipment Assist Office Manager in daily operations Learn all office functions to provide backup for staff/ensure tasks completed Job Requirements/Qualifications Quick and accurate data entry skills Friendly and helpful Customer Service tone Experience in handling multiple phone lines Efficient organizational and multitasking capabilities Experienced in Excel, Outlook and Word Oral and written Bilingual (English/Spanish) skills At least 2 years continuous experience in a business environment Offer team support for coworkers in a helpful manner Must provide valid photo ID, Social Security card, and attest to proof of eligibility to work in the U.S.

at time of hire Email required for employee notifications and direct deposit required for paperless payroll.

All Florida Pool is part of the American Pool Family which is part of First Service Corporation.

We are an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time