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Communications Technician

Dept of State Police

This is a Full-time position in Appomattox, VA posted July 10, 2021.

Job Description Challenge yourself to make a difference and help those in need.

Join the Virginia State Police as a Civilian Employee.The Virginia State Police is firmly committed to diversity, equity and inclusion.Females and minorities are encouraged to apply.The Virginia Department of State Police is seeking qualified applicants for a Communications Technician position in the Communications Division, located in Appomattox, Virginia.

The Communications Division is designed to service the 22 Agency Commonwealth of Virginia Statewide Agencies Radio System (STARS) that includes an integrated voice and data land mobile radio network, point-to-point microwave radio network, and fault management network.

The Division also services Department telephone system, speed enforcement equipment, radio interoperability networks, in-car camera systems, communications test equipment, mobile data, and other electronics.

This is a Non-Exempt position; therefore, this position is subject to the provisions of the Fair Labor Standards Act.

DUTIES:
· Solves complex technical problems in communications equipment.

Utilizes library of current information, regulations and manuals to maintain equipment in compliance with specifications and regulations.

Makes prior approved changes to improvements in the communications systems as directed by supervisor or management.

Ensures the work is performed according to written instructions.

Works with local government and private businesses to repair equipment and report interference to communications division engineers.

Instructs end users from various agencies in the proper operation of radio, telephone, video and computer equipment.
· Adheres to established schedules and minimizes failures that result in outages.

Prepares reports regarding work performed, and updates maintenance data and inventory information to enable other technicians to perform or continue work.

Performs preventive maintenance, and corrects problems or requests guidance in effecting larger repairs.

Submits reports using Excel spreadsheets, database entries, or electronic mail to supervisor and other technicians working in the same areas for informational purposes.
· Ensures timely completion of work while maintaining safe work site conditions for all personnel.

Recommends methods or approaches to minimize down time and provide optimal service.

Takes initiative to completely restore services and/or restores partial service until equipment and conditions allow for complete restoration, with full written reports of status to supervisory personnel.

Orders necessary equipment and parts to correct problems and returns to improve conditions and prevent recurrence.

Fulfills obligation to respond to calls in scheduled call rotation.

Responds on-site to emergency calls in a timely manner and marks enroute within 15 minutes if on-site service is necessary.
· Repairs (as appropriate and necessary) land mobile radio equipment; analog and digital microwave radio equipment; analog multiplex and digital channel bank equipment; radio dispatch computers and terminals; emergency generators and uninterruptible power systems; audio combining and switching; SCADA; and related equipment.

Performs tests to diagnose problems at remote sites to the system, network, subsystem, unit, assembly, or component levels as a result of digital or analog hardware failure or corrupted software.

Uses personal computer to modify and install software, and to program, diagnose and repair microprocessor-based radios, microwave, and telephone equipment, and computer-based radio consoles.
· Orders repair parts from storekeeper.

Requests tools and other service equipment through supervisor, providing sufficient detail and justification, and using appropriate forms or methods.

Incorporates asset management reporting in all phases of repair/replacement activities, shop and service vehicle inventories, new fixed and subscriber installations, and firmware/code plug upgrade sessions.

Inventories spare equipment and parts and uses knowledge and experience to maintain adequate spares.

Organizes equipment and parts in service vehicles to minimize outages.

Reports higher than expected failure rates on parts and equipment to supervisory personnel.

Ensures that all test equipment receives periodic preventive maintenance and calibration.

Maintains proper custody, use and care of assigned equipment and vehicles.

Minimum Qualifications QUALIFICATIONS: 
· Working and demonstrated knowledge of advanced electronic theory and practices applicable to fixed and mobile microprocessor, controlled Land mobile Radio and Microwave Point to Point systems of trunked, digital, and analog architecture, wired KSU, DSU, ISDN, and PRI based telephone systems, vehicle based video capture systems, emergency power generator systems, SCADA remote site systems, PC laptops used for mobile data, and supporting environmental and physical plant equipment. 
· Demonstrated ability to install, repair, and maintain, equipment and/or software related to the above mentioned systems; to work alone or part of a team comprised of co-workers, other agency personnel, or the general public; to serve on a rotating 24/7 emergency call out schedule, to prepare, maintain entries into service record and asset management databases; and to lift 50 pounds unassisted.
· Graduation from high school or equivalent.

· Formal military or civilian trade school electronics training is preferred.

· Possession of an FCC General Radio telephone Operators License or recognized equivalent.

Possession of a valid motor vehicle operator’s license. 
· Obtain a minimum of VCIN Awareness Training provided by Employer within 6 months of employment.

Acquire and maintain for duration of employment a Registered Technician 
· Certification through VDACS to dispense Pesticides for weed control within 1 year of employment.

· Must live within 50 miles of Headquarters where the position is assigned within 6 months of employment.

An equivalent combination of training and experience indicating possession of the preceding knowledge, skills, and abilities may substitute for this education and experience.A THOROUGH BACKGROUND INVESTIGATION WILL BE COMPLETED ON EACH APPLICANT Elements of the selection process for this position will also include the screening of applications; interviewing of qualified candidates; and salary negotiations.

The pre-employment process can take approximately up to three (3) months to complete.

The anticipated duration of this process is determined by the successful completion of the above items.Applicants must live in states east of the Mississippi River.

Military applicants must live in or home of record must be in one of the states east of the Mississippi River.

This address must be indicated on the state application.

Preferred Qualifications