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IT Help Desk Clerk


This is a Full-time position in Vienna, VA posted May 2, 2021.

Introduction to MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve?

MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.

Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team.

We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

Job Summary

The IT Support Technician, Tier 2 for MyEyeDr. works as a part of an associate support team within the IT Department. They are responsible for providing remote and occasional on-site technical support for a multiunit optometry company based in Vienna, VA, with offices throughout the continental U.S. The IT Support Technician possesses exceptional problem-solving abilities, effective written and oral communication skills, and is capable of promptly resolving technical concerns of all associates. Overall, the IT Technician contributes to the technological efficiency of operations within the company.

Other details

  • Pay Type Hourly