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Water Resources Protection Administrator

City of Charlottesville

This is a Full-time position in Charlottesville, VA posted June 7, 2021.

General Summary

Contribute to the delivery of the Department of Public Works mission in providing professional public works services to manage natural and built systems, and foster community health, safety, and sustainability.

The Engineering Division of the department is seeking qualified candidates to be considered for the Water Resources Protection Administrator positionwho are highly motivated and who strive for success by demonstrating Charlottesville’s Core Values of Leadership, Trust, Creativity, Respect, and Excellence.

The Administrator performs complex professional tasks associated with the management and prioritization of the Water Resources Protection Program (WRRP), including serving a key role in the coordination, development, and delivery of the core program components and associated capital projects.

Provides customer service to Stormwater Utility ratepayers and coordinates complaint response, tracking, and communication.

Provides support to the City stormwater systems operations and maintenance, as well as Municipal Separate Storm Sewer System (MS4) and Total Daily Maximum Load (TMDL) compliance efforts and the City’s green infrastructure program.

Works closely and in coordination with technical staff, other divisions and other departments to manage, integrate, and/or coordinate the various components of the WRPP.

Position reports to the City Engineer.

The salary amount will be between $58,848.55 and $85,321.60 annually.Starting offer is based on applicable education, experience, and internal equity.

This is a full-time, exempt, position.

The position also provides excellent benefits including 13 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City’s retirement options, and continuing education/training opportunities.

Essential Responsibilities and Duties
Coordinates, implements, and tracks the development and execution of the Water Resources Master Plan and its associated drainage and water quality capital improvement plans (CIPs) in close coordination with City staff.

As needed, leads efforts to further develop master plan elements;Coordinates with appropriate technical staff and departments on the scope of development and delivery of the Stormwater Conveyance System Rehabilitation Program;Manages the development of construction plans and oversees construction of stormwater projects associated with the WRPP to ensure alignment with program goals and objective, which may include managing the work of consultants and contractors;Assists technical staff in prioritization of drainage/stormwater management projects within the City, including the Municipal Separate Storm Sewer System (MS4), TMDL projects, stormwater management facility inspections and retrofits, pipe replacement/rehabilitation, storm drain network upsizing, utilizing the City’s asset management system, and integrated WRPP plan components;Coordinates with others to investigate, identify, and eliminate illicit connections and illicit discharges to the City’s storm sewer system and watercourses within the City;Assists with the administration of the Stormwater Utility, including billing and associated fee adjustment petitions, bi-annual Stormwater Utility fee billing process, credit and incentive program customer service, financial tracking, annual budgeting, periodic business plan and rate evaluation, and policy/procedure development;Responsible for providing customer service related to billing and drainage issues.

This includes but is not limited to serving as primary contact for the City’s ratepayers, receiving and investigating drainage complaints, tracking investigations and results, and communicating with citizens/community on these matters and of any corrective actions;In collaboration with technical staff, coordinates and tracks operational stormwater maintenance efforts, which includes but is not limited to inspections of existing facilities, remedial assessments, and system planning;Contributes to internal and external program reporting;Develops performance and cost analyses of programs and projects for quality and efficiency control of the WRPP;Supervises assigned staff, interns, and/or volunteers;Assists in the development and review of City stormwater drainage policies and works with the City Attorney’s Office and other staff in related matters;Assists in negotiating and securing easements and agreements with private property owners;Collaborates and coordinates public education programs and media campaigns to promote stormwater protection, best practices, and address public groups.

Monitors content on website, in brochures, and in public presentations to ensure consistent messaging;Prepares memos and makes presentations to citizens, City officials, and other entities in public forums regarding projects, policies, or other WRPP related topics;Coordinates and assists with environmental issues/information requests, Federal and State environmental regulations, and provides support for stormwater-related audits and inspections;Ensures compliance with standards and adherence to acceptable principles and best practices;Represents the City at stormwater related meetings and acts as program liaison to assigned committees;Performs other related tasks as required.
Education, Experience and Skills

Minimum Requirements:
A four-year degree in Engineering, Environmental Sciences, Natural Resources or related field.A minimum of five (5) years of experience in stormwater program management or other related public water resource protection field.Possession of a valid appropriate driver’s license required and must meet the City’s driving eligibility requirements.

(To view our driving eligibility requirements, visit;Ability to obtain Virginia DEQ E&S and VSMP Plan Reviewer certifications within 12 months of start date.
Preferred Qualifications:
Highly preferred professional certifications: Engineer-in-Training (EIT) or Professional Engineer (PE), Certified Professional in Stormwater Quality (CPSWQ), Certified Stormwater Manager (CSM), etc.Preference for at least one (1) year of supervisory experience.
Skills:Technical knowledge of water resource and stormwater planning, design, and program implementation; thorough knowledge of federal, state, and local stormwater management laws and regulations; methods for construction, maintenance, and repair of stormwater management systems.

Excellent oral and written communication skills in preparing and delivering presentations and reports to officials and the ability to explain complex stormwater related topics to the general public; working knowledge of MS Office and some experience with GIS and CAD software; understanding and ability to organize and manage data in support of stormwater rates and billing; ability to establish effective working relationships with other departmental staff, contractors, public agencies, civic groups, and the general public.

Experience in providing leadership and direction in meeting program goals and interdepartmental cooperation.

Physical Conditions & Work Contacts

Primarily office environment with ability to climb, crawl and access various areas within construction or during emergencies and in all weather conditions with or without reasonable accommodation.

The job may risk exposure to inclement weather, wet or humid conditions, uneven terrain, noise, fumes, dusts and pollen, animals/wildlife, and traffic.

Works closely and in coordination with technical staff, other divisions and other departments to manage, integrate, and/or coordinate the various components of the WRPP.

Communicates with the public including but not limited to citizens, advisory groups, other City staff, and City Council.