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Housekeeper Supervisor

Holiday Inn Express Mechanicsville VA HOT114

This is a Contract position in Mechanicsville, VA posted May 13, 2022.

We are looking for a team leader who would assist our Executive Housekeeping Manager in supervising all facets of the Housekeeping Department. Your goal would be to ensure high levels of guest service and satisfaction by way of leadership & cleanliness. Bonus pay available. Job Description: Team member with a focus on the cleanliness of rooms, laundry, & public areas. Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced. Maintains room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Participate in our IHG 100 Point room inspection program. Inspect work performed to ensure that it meets specifications and established standards Plan and prepare employee work schedules Perform or assist with cleaning duties as necessary Investigate complaints about service and equipment and take corrective action Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner Check equipment to ensure that it is in working order Inspect and evaluate the physical condition of rooms to determine the type of work required Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals Knows and complies with all company policies and procedures pertaining to this position and its duties. Flexibility to work various schedules as business demands including nights, weekends and holidays. Performs as other related duties as required. Skills Work experience as a housekeeper. Excellent leadership skills. Customer service Excellent communication and organizational skills Housekeeping supervisor experience in hotel housekeeping A strong understanding of operational controls, budgeting, forecasting, and scheduling Benefits: Ask about our fantastic industry competitive benefits Schedule: Day shift Holidays Monday to Friday Night shift Weekend availability Must have reliable transportation. High school diploma Experience: Customer service: 3 yeara (Preferred) Customer relationship management: 2 year (Preferred) Hotel: 3 years (Preferred) Housekeeping: 3 years (Preferred) Shift availability: We are Shamin Hotels, a dynamic hospitality organization built on 40 years of success. Headquartered in Chester, Virginia. With 3,000 associates we work together to create truly memorable accommodations. JB.0.00.LN