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Clinical Workforce Optimization Coordinator


This is a Full-time position in Vienna, VA posted May 2, 2021.

We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr.

in meaningful ways.

If this is you, we encourage you to apply so you can get your journey started with MyEyeDr.

where you can help people see, look, and be their very best.

The Clinical Workforce Optimization Coordinator (CWOC) will play a vital role on the Workforce Optimization Team, focused on providing scheduling and operational support to optimize patient experience and OD engagement.

This role is integral to the team’s streamlined, standardized approach across the full scope of the OD experience, including schedule updates, call-outs, activities supporting on & off-boarding, and ensuring the integrity of a variety of scheduling systems.

The focus of the Workforce Optimization team is to support the Clinical & Operations workforce so that they may provide the best patient experience.

Through their daily tasks and communications, this role will be the first point of contact representing the Workforce Optimization department.

The CWOC must have outstanding communication & organizational skills, strong commitment to deadlines and SLAs and a solution focused mindset.

This role is vital to ensuring that our ODs feel valued and issues are handled so our doctors can focus on what they do best
– taking care of our patients.
-2 years’ experience in Retail, Healthcare or Field Operations preferred

– Experience with written & verbal communication to customers or internal costumer, strongly preferred
-Bachelor’s degree preferred
-Must be able to work some Saturdays as necessary
-Hours are 7am
– 3pm
Other details
Pay Type Hourly