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Bon Secours Mercy Health: Patient Registrar – Full Time – Mary Immaculate – Newport News

Bon Secours Mercy Health

This is a Full-time position in Newport News, VA posted September 17, 2021.

Thank you for considering a career at Bon Secours Mercy Health!About UsAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care.

Success in this goal requires a culture of compassion, collaboration, excellence and respect.

Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Registrar – Mary Immaculate Hospita Job Summary:The Patient Registrar is the first line of quality service to our patients and the community.

Additionally, the Patient Access Representative will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification.

Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions:Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful mannerProcess admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systemsAbility to answer internal and external calls in a friendly and helpful mannerMust possess the ability to troubleshoot and resolve problems promptlyEnsures patient flow is maintained and informs Supervisor of any department and patient issues immediatelyCoordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patientsOther duties as assigned Education:High School Degree or GED Experience:Prior experience in patient registration/healthcare preferred but not requiredKnowledge of medical terminology and ICD-9 coding is preferred but not required Skills & Abilities:Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skillsEngage with staff and patients in a professional mannerBasic math skillsBon Secours Mercy Health is an equal opportunity employer.We’ll also reward your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD& DAn employer-matched 403(b) for those who qualifyPaid time offEducational AssistanceAnd much moreScheduled Weekly Hours:40 Work Shift: Department:SS Revenue Cycle Legacy MH Acute All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at