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Remote Patient Support HCP Call Center Manager

VirtualVocations

This is a Full-time position in Fairfax, VA posted May 1, 2021.

A biopharmaceutical company is seeking a Remote Patient Support HCP Call Center Manager.Core Responsibilities of this position include: Managing HCP call center day to day operationsTriaging of provider office reimbursement and billing issuesSupporting call center services including Hub support processesSkills and Requirements Include:High school diploma / GED and 12 years of Access and Reimbursement experienceAbility to manage specialty pharmacy support via call centerAbility to manage retail pharmacy support via call centerAbility to address coding and claims-related provider issues