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Customer Service Representative

American Leak Detection Central, Mid, and North Jersey

This is a Contract position in Columbia, VA posted January 8, 2022.

We invite you to apply to a fast growing company where opportunities are plentiful and the environment is friendly and fun.

The mission of American Leak Detection is to find leaks in a manner that is non-invasive, efficient, and environmentally sound.

We give prompt, professional, and courteous service to all customers, while providing the best leak detection services in the world.

We are always seeking qualified individuals to join our team What We Offer Medical insurance Vision and dental insurance Paid time off Competitive salaries Team environment Responsibilities Answers calls, take notes, and record information accurately such as customer’s name, address, service needs, etc.

Opportunity to gain an in depth knowledge of leak detection and plumbing principles Provides professional and courteous service to all customers Fields customer questions and complaints and escalate to appropriate staff when necessary Prepares work orders, schedules service calls, and dispatches technicians to the appropriate jobs.

Dispatches service orders and relay messages via phone, email, text, or other communication mediums Writes detailed reports, business correspondence, and procedure manuals Effectively presents information and respond to questions from managers, other employees, clients, customers, and the general public Calculates figures and amounts, such as discounts, commissions,and bank deposits, knowledge of percentages, area, circumference, and volume.

Files and organizes daily paperwork Qualifications Attention to detail Strong computer skills, Amazing writing skills QuickBooks knowledge/aptitude to learnrequired Excellent communication skills Ability to multitask is a must Experience working with maps a plus Basic math and bookkeeping skills Thrives in a fast-paced, busy environment We are anequalopportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.