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Customer Service Representative

Robert Half

This is a Full-time position in Sterling, VA posted June 9, 2021.

Ref ID: 04560-0011837992

Classification: Dispatcher

Compensation: $16.15 to $18.70 hourly

If you like the idea of working in a dynamic office, you might be interested in this Customer Service Representative position via OfficeTeam. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This could be the Dulles, Virginia Service Representative position you’re looking for, if you’re available for a short-term temporary-to-full-time engagement.

Customer Service Representative Key responsibilities

– Provide accurate, friendly customer service in a timely fashion

– By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

– Handle incoming telephone calls

– Receive and send written business correspondence

-Check voicemails from after hours and follow up with customers

-Call next day appointments for confirmation

-Complete customer follow ups daily

Job Requirements:

•2 + years’ experience in Customer Service or Dispatcher

•Ability to multitask

•Excellent organizational skills

•Ability to communicate ideas and recommendations to drivers

•Strong problem identification and problem resolution skills

•Ability to create alternative solutions to problems. High level of sound and independent judgment and reasoning

•Excellent time management skills

•Able to work under pressure

•Positive attitude

•Capable of effective decision making, using critical thought processes

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).