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Customer Service Representative

Robert Half

This is a Full-time position in Fairfax, VA posted June 9, 2021.

Ref ID: 04530-0011824145

Classification: Customer Service Representative

Compensation: $14.25 to $16.50 hourly

We’re Seeking a Customer Service Representative!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. If you’re looking for work in Fairfax, Virginia and can work a long-term temporary position, this could be the Customer Service Representative opportunity for you!

Your responsibilities in this role

– Handle incoming telephone calls

– Give exceptional customer service in a timely fashion

– Manage the fielding and sending of important written business correspondence

– Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Job Requirements:

– Less than one year of experience preferred

– Strong communication and interpersonal skills (verbal, written, and listening)

– Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– Experience performing extensive research to resolve complex customer inquiries

– Strong computer skills including customer database systems

– Strong customer service and office administrative skills

– Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

– Critical thinking, problem solving, ability to work independently

– Administrative Office experience

– Strong Microsoft Office skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).