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Customer Service Representative

Loyalty Automotive

This is a Full-time position in Ettrick, VA posted July 10, 2021.

Overview

CAREER DEVELOPMENT OPPORTUNITIES * GREAT EARNINGS AND BENEFITS
Loyalty Collision Center in Chester, VA is looking for a Customer Service Representative to join our winning team.

This is an excellent opportunity to become part of the leader in collision repair and take your career to the next level.

We’re looking for someone who can connect with and impress every customer, efficiently complete administrative duties, and work in cooperation with others to achieve common goals.
 
CONTROL YOUR FUTURE
Our greatest asset is our team members we invest in them and promote from within. 
Stable upwardly mobile employment with a growing company.

Winning culture and excellent work environment.

Great earning potential.

Forward thinking, up to date with equipment and technology.

BENEFITS THAT DRIVE YOUR SUCCESS
Loyalty Automotive offers the comprehensive benefits you expect from an industry leader, including:
Competitive Pay Plans.

Medical, Prescription Drug, Dental & Vision Insurance.

401(k) Retirement Plan with company profit sharing.

Short-Term Disability & Life Insurance.

Paid Vacation & Holidays.

Continuing Education Opportunities.

Responsibilities:
Assist every customer through all phases of the repair process.

Ensure insurance partners and customers are supported in a timely and professional manner.

Build relationships with customers by effectively responding to calls, text messages, walk-in business, and written correspondence.

Communicate and coordinate estimate appointments, repair appointments, rental cars, deductible payments, etc.

Facilitate all administrative aspects of the repair process.

Other duties as assigned.

Qualifications:
1-3+ years of customer service and administrative experience.

Ability to keep up and succeed in a fast-paced working environment.

Positive attitude and ability to work as part of a team.

Above average computer skills.

Strong organizational skills and a customer service mindset.

We are a high-performance company, looking for a high-performance Customer Service Representative (CSR).

If you’re hard working and quality minded, this is a great opportunity for you.