This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

The hottest job offers in the state of Virgina

To post a job, login or create an account |  Post a Job

Application Support Specialist

Perspecta

This is a Full-time position in Herndon, VA posted May 2, 2021.

Business Group Highlights Civilian, State and Local Perspecta’s Civilian, State and Local segment partners with the U.S. Federal Civilian State and Local governments to provide infrastructure services, business solutions, and digital transformation services that help them achieve policy objectives and integrate citizen-centric services. Responsibilities Description Seeking an Application Support Specialist – Senior to join our team of qualified, diverse individuals. This position will be located in Rosslyn, VA or Herndon, VA, as preferred. The qualified applicant will become part of Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program, for the Bureau of Consular Affairs (CA). This initiative is intended to provide IT Operations and Maintenance to modernized and legacy networks, applications, and databases supporting CA services globally. Responsibilities bull Operates and maintains Consular Lookout and Support System (CLASS) environment. bull Works with EIO database and infrastructure teams, other contractor teams and partner organizations to establish and maintain CLASS. bull Performs root cause analysis and documents all existing and potential problems and outages associated with corrective actions. bull Ensures that all problemsincidents are logged into the Ticket Management System and managed. bull Participate in planning meetings to execute proactive system upgrades and new technology implementations. bull Update government task manager (GTM) on production issues and initiatives. Standard Operating Procedures bull Review SOPs for procedures related to maintaining CLASS operational capability. bull Work with staff to document procedures Staff bull Ensure staff is trained in procedures and responsibilities bull Ensure staff is actively monitoring system and responding to incidents as reported. Special attention paid to systems that are not part of automatic monitoring. Monitoring bull Identify CLASS components that can be monitored by with ZabbixGrafanaSplunk dashboards and alerts, or other systems as identified. bull Coordinate with monitoring team on updates to CLASS servers and configurations that affect monitoring services (newremoved servers, sites) Deployments bull Coordinate with development and database teams on planning and implemention of upgraded or new components bull Maintain list of scheduled production events – ensure timing does not conflict with operationsl requirements bull Provide required notifications of upcoming deployments Reporting bull Provide weekly activity report of recent and upcoming activity. Identify issues that need to be addressed bull Provide weekly supplements of a incidents handled by staff bull Provide daily notification of todayaposs activities, on-going or just-completed incidents, and immenent upcoming events Qualifications Qualifications To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below bull Requires US Citizenship and at a minimum an active SECRET Government Security Clearance with the ability to obtain TOP SECRET. bull Bachelors Degree and 5+ years of experience in application support. Requires 8 to 10 years with BSBA or 6 to 8 years with MSMA or 3 to 5 years with PhD. Preferred Qualifications Candidates with these desired skills will be given preferential consideration bull Experience working with Department of State About Perspecta What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering. Our promise is simple never stop solving our nation’s most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector. Perspecta is anAAEEOEmployer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As a government contractor, Perspecta abides by the following provision Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).