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Sr. Collector

Congressional Federal Credit Union

This is a Contract position in Fairfax County, VA posted March 25, 2020.

Description The Senior Collector’s role is to preserve the credit union’s assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.

Training and assisting other Collectors; disposing of repossessed collateral.

Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.

Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.

Maintains accurate files and reports on all collections activity.

Testifies at legal proceedings as required.

Informs management of trends in loan underwriting contributing to delinquent/charged off loans Other duties as assigned Experience Two to Five years of similar or related experience.

Education/Certifications/Licenses A high school education or GED.

Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.

Work involves extensive personal contact with others and/or can be of a personal or sensitive nature.

Work may involve motivating or influencing others.

Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Physical Requirements: Congressional Federal is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

The following list outlines the physical considerations that are normally encountered in this job.

• Ability to communicate with staff, members and the public.

• Ability to operate standard office equipment.

• Must be able to sit for extended periods of time and to occasionally lift and move items up to 20 lbs.

in weight.

Total Rewards: Congressional Federal offers a comprehensive benefits package including but not limited to health and dental, 401k, vacation and sick pay, 10 paid holidays, tuition reimbursement, flexible spending programs and work/life balance.

EOE/M/F/D/V/SO