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Blue Ridge Bank NA: Loan Servicing Specialist – Government Guaranteed Lending

Blue Ridge Bank NA

This is a Full-time position in Richmond, VA posted September 16, 2021.

Company Introduction:Blue Ridge Bankshares, Inc.

is a multi-state bank holding company that is the parent company of Blue Ridge Bank, N.A., a client-centered financial services company offering commercial banking services throughout Virginia and North Carolina.

Blue Ridge Bank currently has over 500 employees with a desire to build an even larger, stronger team.

Blue Ridge Bank’s mission is to create financial value and opportunity for our shareholders, customers, employees, and communities by providing evolving, flexible, and customized solutions for the needs of our clients.And, to have fun while doing it.

We strive to be more than your average community bank.

We focus on meaningful growth with positive financial results.

We want our products and services to improve the quality of life for our customers.

Our core values are to act with integrity, to serve others, to commit to success, celebrate achievements, and to enjoy every day.Position Title: Loan Servicing Specialist – Government Guaranteed LendingReports To: Director of Loan OperationsWork Locations: Richmond, Louisa, Virginia Beach, or SuffolkRemote Capabilities: NoPosition Purpose:This role is responsible for the servicing of loan functions, delivers comprehensive and prompt customer service to internal and external customers and exercises quality control oversight in the execution of all duties.Position Responsibilities:Monitor and follow up ticklers and annual requirements for Government lending.Maintains knowledge of core system and other software required for job duties to service loans in the most accurate and efficient manner.Support clients in adherence with established guidelines, selling requirements and servicing.Execute quality control measures with respect to loan servicing.Conduct detailed root cause analysis of client issues and problems.Recommend feasible solutions to resolve existing problems and facilitate implementation of same.Order, review, renew and maintain loan payoffs and disbursements.Monitoring and managing the processing of expiring documents.Releasing collateral on paid off loans and prepping files for record retention.Process all necessary SBA, USDA and MSL loan servicing request.Assist with Filing UCC as neededOrders and reviews UCC post lien search.Electronically transmits lien information to DMV.Process and tracks insurance notices.Processes participation payments, wires, and correspondence.File documents and reports with governmental agencies along with the remittance of funds as required.Review all terms and conditions of loan documentation.Ensure all procedures adhere with company policies and government regulations.Other tasks as assigned.Create value for the bank and its employees.Be a good teammate.Live our core values.Education:Associates Degree in Accounting, Finance, Economics, or equivalent work experience.Skills:Experience handling files, calls, booking, any other relevant servicing experience in bank setting.Loan servicing experience.Experience with Microsoft Office: Word, PowerPoint, and Excel.Working knowledge of BSA/AML laws and regulations.Knowledge of hazard and flood insurance requirements.Basic understanding of federal and state laws regarding lending practices.Abilities:Ability to arrive at designated times to and from work locations.Ability to work with minimum oversight.Excellent verbal and written communication abilities.Ability to meet or exceed deadlines.Ability to multitask with various projects.Preferred Qualifications:Experience in post-closing loan administration.Experience with Jack Henry operating system.Experience with Commercial loans.1502 reporting experience.Experience with SBA or USDA loans.Benefits:Medical Health Care Plans: Blue Ridge Bank contributes up to $525.00 dollars towards the cost sharing of the Health Care Plans.DentalVisionHealth Savings AccountESOP401KLife InsurancePaid Leave Time (PLT)Bereavement LeaveObserved Legal Holidays: 10 Federal HolidaysShort Term DisabilityLong Term DisabilityFMLA LeaveParental LeaveContinuing Education PlansTuition Reimbursement ProgramLegal Disclaimer:It is the policy of the Blue Ridge Bank that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.Blue Ridge Bank provides reasonable accommodation to applicants with disabilities where appropriate.

Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement.

For any part of the remaining hiring process, applicants should contact the Blue Ridge Bank Human Resources Department directly at

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.